Chapter 1 of ‘Umiker’s Management Skills for the New Health Care Supervisor 7th edition’.
- Why should the first-line supervisor be proficient in both doing and leading? Explain.
- Do you believe it is better to rise to supervision from within the group or move into the position from outside? Why?
- What do you believe are the fundamental differences between a traditional “boss” and a true leader?
- Why is it necessary for the first-line supervisor to be technically or professionally competent as well as a capable leader?
- Why is delegation critically important as a supervisory skill?
- Concerning the section “Supervisors as Seen by Their Employees,” write one additional statement that you would like to hear said of you as a supervisor. Explain why you wrote this particular statement.
- Why is it of particular importance for the supervisor to identify primarily with management?
- As a first-line supervisor, how would you attempt to relate honestly with your immediate superior if that manager’s attitude strongly suggests that “bad news” is never welcome?
- As a newly hired or recently appointed supervisor, how would you go about trying to determine what expectations you will be called upon to meet?
- What would you do if you found yourself in strong disagreement with a mandate your immediate superior expects you to implement through your employees?
