As is described in your textbook in Chapter 4 and Chapter 5 and in the PowerPoint, the manager of a facility must utilize the 5 functions of management to function in that position. All organizations have a Mission and most often that mission is stated. The manager must guide the staff, over which they have management duties, to that mission.
Below is the name and website address for the organization that we are using in this exercise. This is a Nursing Home or a Skilled Nursing Facility (SNF sounds like “snif”
Greenbrier Regional Medical Center
1017 George Washington Highway North
Chesapeake, VA 23323
Your assignment is to complete the following activities as they relate to this facility:
DIRECTIONS:
- Go to the facility website listed above and locate the Mission Statement for the facility. It may not specifically state that it is the mission, so you may have to deduce. Look around the web site e.g. About us
- Every facility that is funded using Medicare or Medicaid funds is reviewed by the Federal Government to allow patients and families to advocate for and make good choices for their care.
- Go to this government website. Find Healthcare Providers: Compare Care Near You | Medicare
- Select the type of facility from the left menu.
- Enter the address and name of the above facility.
- Click on the facility and review the government information for the facility listed above.
- Click on View Quality Measure and then click on the down arrow to view the Short Term and Long-Term measures.
Assignment Content Requirements: All items reference the facility listed above.
- State the Mission for the above facility.
- Select one parameter from the Quality Measure Ratings in which the facility is meeting the Mission of the organization by scoring greater than the national or state standard. DISCUSS, in detail, how this measurement and function has a positive impact on the patients and how that function supports the Mission of the facility.
- Select one parameter from the Quality Measures Ratings in which the facility is NOT meeting the Mission of the organization by scoring less than the national or state standard. DISCUSS, in detail, how this measurement and function has a negative impact on the patients and how that function does not support the Mission of the facility.
- As a newly hired Manager of this facility, you have the responsibility to manage and to support the continuation of the functions that the facility scored well on and to improve on those function where the facility did not meet the mission. Discuss in detail, two ways/modalities of communication that you will use to communicate with your staff and WHY you think that will be the most effective means of communication as a means of accomplishing the Mission.
How to solve
Health Practice Review
Introduction:
In this assignment, we will be focusing on the Greenbrier Regional Medical Center, a nursing home or skilled nursing facility located in Chesapeake, VA. Our objective is to analyze the facility’s mission statement and assess how well it aligns with the quality measure ratings provided by the government. Furthermore, we will explore how the facility’s performance in specific parameters impacts patient care, both positively and negatively. Finally, as a newly hired manager of this facility, we will discuss two effective communication modalities that can be utilized to support and improve the facility’s functions, in line with its mission.
Answer to Question 1:
The mission of Greenbrier Regional Medical Center is not explicitly stated on the website. However, based on the information available, we can deduce that the facility’s mission is to provide high-quality care and support to its residents, ensuring their well-being and satisfaction.
Answer to Question 2:
One parameter from the Quality Measure Ratings in which Greenbrier Regional Medical Center is meeting the mission of the organization is the “Pressure Ulcer Prevention” measure. The facility scores higher than the national or state standard in this area. This measurement and function have a positive impact on the patients by effectively preventing the development of pressure ulcers. By adhering to best practices and implementing proactive strategies, the facility promotes patient comfort and reduces the risk of complications associated with pressure ulcers. This function supports the mission of the facility by prioritizing patient safety and well-being.
Answer to Question 3:
One parameter from the Quality Measure Ratings in which Greenbrier Regional Medical Center is not meeting the mission of the organization is the “Fall Prevention” measure. The facility scores lower than the national or state standard in this area. This measurement and function have a negative impact on the patients as it reflects a higher incidence of falls within the facility. Falls can result in serious injuries, diminished quality of life, and increased healthcare costs. In this case, the function of fall prevention does not support the mission of the facility as it puts patients’ safety at risk.
Answer to Question 4:
As a newly hired manager of Greenbrier Regional Medical Center, effective communication will be essential for supporting and improving the facility’s functions. Two modalities of communication that I will utilize are in-person meetings and written memos.
In-person meetings: Face-to-face communication allows for immediate feedback, clarification, and engagement. It enables me to effectively convey goals, expectations, and changes in policies or procedures. In-person meetings also provide an opportunity for staff members to ask questions, share their experiences and concerns, fostering a collaborative and supportive work environment. By personally interacting with the staff, I can ensure that the mission of the facility is clearly understood and embraced.
Written memos: Written communication, such as memos or emails, will be utilized to provide consistent and comprehensive information to all staff members. This modality ensures that important updates, announcements, and reminders are easily accessible and can be referenced whenever needed. Additionally, written communication facilitates documentation and serves as a reference for accountability and compliance. By utilizing written memos, I can reach a larger audience simultaneously and ensure that vital information is effectively communicated.
Both in-person meetings and written memos are selected as the most effective means of communication for achieving the facility’s mission because they provide a balance between personal interaction and clarity of information dissemination. These modalities allow for effective communication, promoting teamwork, understanding, and the implementation of necessary changes for the betterment of patient care.
