Open Heart Surgery
For your Dropbox assignment, read the following article on pages 803-816, Case 19 from your course textbook Strategic Management in Health Care Organizations.
“The Case for Open Heart Surgery at Cabarrus.”
Based on your reading of the above article,
create a 4- to 5-page report in Microsoft Word document that covers the
following questions:
- Why is the hospital considering this additional service?
- Does the hospital and community really need this service? Why or why not?
- What should be the most important characteristics of a hospital in which one would want to have an open heart surgery?
- Is it financially viable for a hospital to offer
this service? What costs and revenues would you predict to know the
viability? Would any revenues cover the costs of offering this service?
In addition to the above, state any three instances that could go wrong if this service is offered.
Support your responses with examples.
Cite any sources in APA format.
Submission Details
Name your document SU_HCM4025_W2_A2_LastName_FirstInitial.doc.
Expert Solution Preview
Introduction:
This assignment is based on the article “The Case for Open Heart Surgery at Cabarrus” from the course textbook “Strategic Management in Health Care Organizations”. The task is to create a report in Microsoft Word that covers various questions related to the hospital’s decision to offer open heart surgery as a new service. The report should be 4-5 pages long and should include examples to support the answers.
1. Why is the hospital considering this additional service?
The hospital is considering this additional service to meet the demands of the community and provide better-quality healthcare to its patients. The hospital’s management has conducted market research and found that several patients in the Cabarrus community travel to other hospitals for open heart surgeries, which is a significant inconvenience for both the patients and their families. Therefore, the hospital believes that offering open heart surgery as a new service will be beneficial for the patients, the community, and the hospital.
2. Does the hospital and community really need this service? Why or why not?
Yes, both the hospital and the community need this service. As mentioned earlier, the hospital has identified a significant demand for open heart surgery in the community. There are not many other hospitals in the area that offer this service, and patients currently have to travel long distances to receive this procedure. By providing this service, the hospital can improve the quality of healthcare in the community and retain patients who would have otherwise gone to other hospitals.
3. What should be the most important characteristics of a hospital in which one would want to have an open heart surgery?
The most important characteristics of a hospital in which one would want to have an open heart surgery are:
– Availability of skilled and experienced cardiac surgeons and support staff
– State-of-the-art infrastructure and equipment to support the surgery and postoperative care
– Positive patient outcomes and a good track record of successful surgeries
– Comprehensive preoperative and postoperative care to ensure patient safety and quick recovery
– A robust quality assurance program to monitor and improve the quality of care.
4. Is it financially viable for a hospital to offer this service? What costs and revenues would you predict to know the viability? Would any revenues cover the costs of offering this service?
Offering open heart surgery is financially viable for the hospital, although it requires significant upfront investments in infrastructure, equipment, and personnel. The costs of offering this service include salaries and benefits for cardiac surgeons and support staff, capital expenditures for building and equipping the operating room, and ongoing costs of consumables and maintenance. The primary source of revenue would be from patient surgeries and ancillary services such as diagnostic tests and postoperative care. Based on the hospital’s market research and projections, the revenues from open heart surgeries are expected to cover the costs of offering this service, although the initial years may see a lower return on investment.
5. In addition to the above, state any three instances that could go wrong if this service is offered.
Three instances that could go wrong if this service is offered are:
– The hospital may experience complications during open heart surgeries, leading to negative patient outcomes and lawsuits.
– The financial projections may not be accurate, and the hospital may not be able to cover the costs of offering this service, leading to financial losses.
– Other hospitals in the area may start offering open heart surgeries, increasing competition and reducing the hospital’s market share.
Conclusion:
In conclusion, offering open heart surgery as a new service is a significant decision that requires careful considerations about the hospital’s finances, infrastructure, and patient outcomes. The hospital’s management should conduct comprehensive market research and cost-benefit analyses to ensure that the decision is financially viable and meets the demands of the community. Additionally, the hospital should prioritize patient safety and quality of care to ensure positive patient outcomes and a good reputation in the market.
