You are hired as the Director of Operations for a publicly-held hospital chain. You have been asked to evaluate the organization’s strategic planning approach due to changes in recent legislation (Affordable Care Act, HITECH, HIPAA, The Joint Commissions etc.). To gather data for your assignment, identify a publicly-held health care organization of your choice. You may use the Cybrary to search for market information. Prepare a report indicating the following:
1.Identify all stakeholders involved and impacted by the organization.
2.Differentiate internal from external stakeholders and evaluate the relationship between the organizational mission and vision, based on strategic planning components, for each stakeholder group.
3.Evaluate at least three business units or stakeholder groups that should be subjected to further evaluation to support strategic initiatives of the organization, providing your rationale and justification.
4.Analyze the mission and vision statements of the organization from the perspective of each of the identified stakeholders. Assess the organization’s approach to addressing recent healthcare legislation (Affordable Care Act, HITCH, HIPAA, The Joint Commissions, etc.), providing an evaluation of the strategic response commonly employed.
Please note, all papers must be written in APA format, 4-5 pages long excluding cover page and references.This assignment must be submitted in week 9.
Expert Solution Preview
Introduction:
As the Director of Operations for a publicly-held hospital chain, it is essential to evaluate the organization’s strategic planning approach in response to changes in recent healthcare legislation. This assignment requires identifying a publicly-held healthcare organization of choice and preparing a report that assesses various stakeholders, analyzes the organization’s mission and vision from a stakeholder perspective, and evaluates the organization’s response to recent healthcare legislation.
1. Identify all stakeholders involved and impacted by the organization.
The healthcare organization’s stakeholders include patients, healthcare providers, employees, shareholders, government regulators, and suppliers. Each stakeholder has a unique interest in the organization, and they are impacted by the organization’s decisions. Patients and healthcare providers are impacted by the quality of care provided, while shareholders are impacted by the organization’s financial performance. Employees are impacted by the workplace environment, while government regulators oversee compliance with healthcare legislation. Suppliers are impacted by the organization’s purchasing decisions.
2. Differentiate internal from external stakeholders and evaluate the relationship between the organizational mission and vision, based on strategic planning components, for each stakeholder group.
Internal stakeholders of the healthcare organization include employees and shareholders, while external stakeholders include patients, healthcare providers, government regulators, and suppliers. The organizational mission and vision should align with the strategic planning components for each stakeholder group. For example, patients require quality care, which should align with the healthcare organization’s mission to provide excellent patient care. Healthcare providers require adequate resources to provide care, which should align with the organizational vision to invest in medical technology.
3. Evaluate at least three business units or stakeholder groups that should be subjected to further evaluation to support strategic initiatives of the organization, providing your rationale and justification.
The three business units that require further evaluation are patient care, employee satisfaction, and financial performance. The patient care unit requires evaluation to ensure maximum patient satisfaction, which could increase the organization’s reputation and patient base. The employee satisfaction unit requires evaluation to boost employee morale and productivity, leading to better quality care delivery. Financial performance requires evaluation to identify areas of under-performance and improvement and ensure the organization’s financial sustainability.
4. Analyze the mission and vision statements of the organization from the perspective of each of the identified stakeholders. Assess the organization’s approach to addressing recent healthcare legislation (Affordable Care Act, HITCH, HIPAA, The Joint Commissions, etc.), providing an evaluation of the strategic response commonly employed.
The healthcare organization’s mission and vision statements should address each stakeholder’s interest. Patients require quality care, employees require a positive workplace environment, shareholders require financial performance, government regulators require compliance, and suppliers require an active partnership. The healthcare organization’s strategic response to recent healthcare legislation should align with the mission and vision statements. For example, implementing EHR systems aligns with the HITECH Act, while HIPAA compliance ensures patient privacy. The Joint Commissions and Affordable Care Act compliance align with the organization’s mission to provide quality care.
Conclusion:
In conclusion, the Director of Operation for a publicly-held healthcare organization requires a strategic planning approach that considers various stakeholders’ interests and aligns with the organizational mission and vision. Evaluating specific business units and stakeholder groups is necessary to ensure strategic initiatives’ success and the organization’s financial sustainability. Lastly, aligning with recent healthcare legislation demonstrates good corporate citizenship and helps achieve the organization’s mission and vision statements.
