Emergency Department Downtime Case Study
[WLOs: 3, 4] [CLOs: 1, 2]
Prior to beginning work on this assignment, read Chapter 20 in Health Informatics: An Interprofessional Approach.
Read the Emergency Department Downtime case study found at the end of Chapter 20 in Health Informatics: An Interprofessional Approach. Answer the questions posed in the course textbook. In addition, design a form for capturing data when the Emergency Department registration system is not available.
For this assignment, you will be using Microsoft Word drawing functions in order to construct the data form. If you need assistance with using Microsoft products, you can review Microsoft’s Office Help & Training (Links to an external site.) web page.
Your case study must include
A minimum of 20 data elements which comprise a data dictionary outlining the following fields for each data element:
Data field name
Field format (alpha, numeric or alpha numeric)
Number of characters in the field
Source of information
Example of the content
- A memorandum to the end users written as though you were the IT Department in the case.
A picture that plots the downtime components discussed in the case:
- Time of day/number of users
- IT infrastructure affected
- System criticality
- Planned versus unplanned
- Health system complexity
- Communication: Amount required and are communication methods affected?
Expert Solution Preview
Introduction:
This assignment requires the student to read Chapter 20 in “Health Informatics: An Interprofessional Approach” and complete the Emergency Department Downtime case study found at the end of the chapter. In addition, the student will design a form for capturing data when the Emergency Department registration system is not available. The student will be using Microsoft Word drawing functions in order to construct the data form.
Answer:
The Emergency Department Downtime case study requires a form for capturing data when the registration system is not available. The data form should contain a minimum of 20 data elements and comprise a data dictionary outlining the following fields for each data element: data field name, field format (alpha, numeric or alpha numeric), number of characters in the field, source of information, and example of the content.
To design the data form, the student will need to use Microsoft Word drawing functions. If the student requires assistance, they can review Microsoft’s Office Help & Training web page.
In addition to the data form, the student is required to write a memorandum to the end users written as though they were the IT Department in the case. The memorandum should provide instructions on how to complete the data form when the registration system is not available.
Lastly, the student needs to create a picture that plots the downtime components discussed in the case. The picture should include the time of day/number of users, IT infrastructure affected, system criticality, planned versus unplanned, health system complexity, and communication. The amount required and the communication methods affected should also be addressed in the picture.
