Instructions You have been appointed as lead project manager for the implementation of a new EHR system in a large multi- campus hospital system. The CEO and Board of Directors have asked you to provide information regarding the methods by which you will ensure successful adoption of the new information system. Please follow the instructions below in completion of this assignment. Part 1: Competency Assessed: Apply quality management tools. Instructions: Discuss the relationship between health care regulation compliance and quality management. Demonstrate the quality management tools that could be used as process control techniques to support compliance efforts. Select two (2) quality management tools (e.g., control charts, Pareto charts, fishbone diagrams). Provide a visual example for each tool selected, and, in an executive summary for the CEO and Board of Directors, describe how each tool can be used to inform internal policies, processes, and organizational structure decision making. Part 2: Competency Assessed: Construct performance management measures. Instructions: Develop a plan to measure and manage performance during the transition to the new EHR. Compare at least two (2) benchmarking techniques (e.g., productivity standards, report cards, dashboards, etc.) and provide a visual example for each technique used. Differentiate between internal and external benchmarking. Discuss how benchmarking techniques are used to comply with health care regulations and improve organizational performance. Part 3: Competency Assessed: Demonstrate workflow concepts. Instructions: Demonstrate workflow concepts that would assist in managing the transition to the new EHR system. Examine at least two (2) workflow concepts (e.g., use cases, top down diagrams, swimlane diagrams, etc.). Provide a visual example of each and discuss its use in supporting internal policies, processes, and organizational structure decision making. Part 4: Competency Assessed: Apply project management techniques to ensure efficient workflow and appropriate outcomes. Instructions: Demonstrate project management techniques that you would use for the EHR transition to ensure efficient workflow and appropriate outcomes. Select at least two (2) techniques (e.g., Gantt charts, benchmarking, risk analysis) for interpretation. Provide an example of each and discuss how the two project management techniques can be used to achieve outcomes that ensure regulatory compliance. Assignment Requirements ● Please complete all parts in a Microsoft Word document. ● The body of your document should be at least 1500 words in length. ● Quoting should be less than 10% of the entire paper. Paraphrasing is necessary
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Introduction:
As a lead project manager tasked with implementing a new EHR system in a large multi-campus hospital system, it is paramount to adopt the appropriate methods to ensure successful adoption of the new information system. To achieve this goal, this paper is divided into four parts, and each part tackles a different competency that is relevant for the successful implementation of the EHR system. The competencies assessed in this assignment include applying quality management tools, constructing performance management measures, demonstrating workflow concepts, and applying project management techniques to ensure efficient workflow and appropriate outcomes.
Part 1: Competency Assessed – Apply quality management tools
Healthcare regulation compliance plays a crucial role in quality management. Consequently, to ensure successful adoption of a new EHR system in a large multi-campus hospital system, it is necessary to demonstrate that the new system complies with healthcare regulations. Quality management tools such as control charts, Pareto charts, and fishbone diagrams are process control techniques that can be used to support compliance efforts.
Pareto charts are quality management tools that can depict the most significant sources of problems faced by a hospital when implementing a new EHR system. For example, if there are problems with the new EHR system’s functionality, a Pareto chart can show which functionalities cause the most significant number of problems. Such analysis helps the management team to identify the most critical issues that require resolution, which can drive informed decision-making by hospital leadership.
Another quality management tool that can support compliance effort is the fishbone diagram. This tool is also known as the Ishikawa diagram and can help identify the root cause of any problems arising during the adoption of the new EHR system. The fishbone can be used to show how different factors, such as organizational structures or processes, affect the adoption of the EHR system. The fishbone diagram can help the team to identify the factors that most significantly impact compliance and quality management efforts for hospital leadership to make informed decisions.
Part 2: Competency Assessed – Construct performance management measures
Performance management measures are essential components of ensuring the successful adoption of a new EHR system. Such measures help to compare the success of the adoption process against benchmarks, which can be either internal or external. Internal benchmarks are based on historical data from previous system implementations, while external benchmarks are data collected from other healthcare providers who have undergone EHR system adoption.
Productivity standards and report cards are benchmarking techniques that can be used to measure and manage performance during the transition to a new EHR system. Productivity standards represent a set of baseline operations that the hospital administration can use to manage staff and workflows while adopting the new EHR system. Report cards, on the other hand, can help track the hospital’s progress by producing visual presentations of key performance indicators such as length of stay, medication errors, and readmission rates.
Dashboards are another benchmarking technique that can be used to measure and manage performance during the adoption process of a new EHR system. Dashboards are visual demonstrations of key performance indicators that show trends over time. They enable hospital staff and leadership to track performance accurately, spot any areas of concern, and improve operational performance.
External and internal benchmarking techniques are both required to comply with healthcare regulations and to improve organizational performance. Using benchmarking techniques correctly can help identify areas that require attention and help hospital leadership make informed decisions regarding performance management during the adoption of a new EHR system.
Part 3: Competency Assessed – Demonstrate workflow concepts
Workflow concepts offer a structured way of thinking about the transition to new EHR systems. Two examples of workflow concepts that can be used to manage the transition are use cases and swimlane diagrams.
Use cases are workflows that can help identify potential challenges in the transition process. They help represent the ideal EHR environment and thus help hospital staff and leadership understand the sequential steps for accomplishing various aspects of the adoption process. Use cases can also help hospital staff and leadership identify potential challenges and provide insights for maintaining appropriate outcomes.
Swimlane diagrams are used to illustrate the steps in a process, and they help clarify who is responsible for each step. They provide a means of sorting out potential problems and can help leadership make informed decisions regarding EHR adoption. Swimlane diagrams can help hospital teams identify areas that require attention and provide clarity regarding workflow progress.
Part 4: Competency Assessed – Apply project management techniques to ensure efficient workflow and appropriate outcomes.
Project management techniques are essential to ensure that the EHR transition process is efficient and produces appropriate outcomes. Two techniques that can be used are risk analysis and Gantt charts.
Risk analysis involves analyzing and reducing the risks that are likely to occur during EHR adoption. It is an iterative process that starts with identifying potential risks and assessing the likelihood and impact of each risk. Ultimately, risk mitigation measures are executed, and the cycle is repeated as necessary. Risk analysis can help ensure regulatory compliance.
Gantt charts are another project management technique that depicts the different tasks involved in the EHR transition process over a particular period. Gantt charts provide an overview of the entire EHR adoption process and help hospital staff and leadership schedule and allocate appropriate resources. Gantt charts can be used to ensure that the EHR transition process complies with healthcare regulations and produces appropriate outcomes.
Conclusion:
In conclusion, it is necessary to adopt the appropriate methods to ensure the successful adoption of a new EHR system in a large multi-campus hospital system. The competencies assessed in this assignment include applying quality management tools, constructing performance management measures, demonstrating workflow concepts, and applying project management techniques to ensure efficient workflow and appropriate outcomes. By using the appropriate tools and techniques such as Pareto charts, report cards, use cases, and Gantt charts, it is possible to achieve regulatory compliance and produce appropriate outcomes by using a well-structured and effective implementation plan.
