Quality Management -” Nestlé Waters Unifying real-time visibility

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” Nestlé Waters Unifying real-time visibility across 26 factories” case study In this case study, the author illustrates the application of change management inside Nestle Waters company. The need for quality improvement encouraged the company`s engineers to look for alternative system to collect and analyze their data. Read the case thoughtfully, by using your critical thinking skills answer the following questions: 1- Identify the driven reasons for changing the quality documentation system in the Nestle Waters . 2- List the change objectives for both Retail Manufacturing and Home and Office Manufacturing units. 3- How the InfinityQS® ProFicient™ system can control the operation processes ? 4- In brief, what is the management role in the change process?

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